Refund policy

At Kryre, each piece of jewellery is crafted and packed with care and checked thoroughly before dispatch. 

Since our products are curated in limited quantities, we follow NO returns or exchanges. If you receive a damaged, defective, or incorrect item, please reach out  to us within 48 hours of delivery at info@kryre.in or +91-9266370262 with your order number and clear unboxing images/videos of the product and packaging. 

In cases of manufacturing defects or damage or incorrect items, the cost of the return courier and the replacement piece will be borne by us. But in any other case, the costs of shipping will be borne by the customer. Original and additional shipping costs paid by the customer won't be refunded.

We DO NOT refund for packages lost in transit. We are unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.

Refund

We will notify you once we’ve received and reviewed your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original mode of payment within 10-12 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellations

Orders cannot be cancelled once placed, and we begin processing it immediately. We encourage you to be sure before placing your order. 

Please note all decisions regarding replacements are at our discretion. We aim to resolve any genuine concerns promptly and fairly.

Your satisfaction means the world to us. We’re committed to ensuring your experience with us is as special as the jewellery itself.